Guided Design Privacy Statement

This document was last updated July 21, 2014.

Guided Design is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to this Guided Design site; it does not apply to other online or offline Guided Design sites, products or services. Please read the complete Guided Design privacy statement.

Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are signing up for an event or training or when requesting infomration. Personal information collected by Guided Design often is limited to e-mail address or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making registering for an event using this web site, we will request personal information necessary for billing and followup contact, such as: name, address, telephone number, and credit card number.

Guided Design does not collect any information about your computer hardware or software.

Guided Design also collects information about which pages our customers visit within our web sites. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information

We use your personal information for the following purposes:

• To ensure our site is relevant to your needs.
• To deliver services, such as newsletters, events, training or software, that you request or purchase.
• To help us create and publish content most relevant to you.
• To alert you to special offers, updated information and other new services from Guided Design, if you so request.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Guided Design may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Guided Design or the site; (b) protect and defend the rights or property of Guided Design and its family of web sites, or (c) act in urgent circumstances to protect the personal safety of Guided Design employees, users of Guided Design services, or members of the public.

Your information may be stored and processed in the United States or any other country in which Guided Design or its affiliates or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Guided Design abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information

When you register, or otherwise give us personal information, Guided Design will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Security of your Personal Information

Guided Design is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Contact Information

Guided Design welcomes your comments regarding this privacy statement, please contact us by info@alm-forum.com, or postal mail.